Answers to most frequently asked questions

Feel free to ask, we’re happy to answer. At Hotel Mediterraneo, we like our guests to have total peace of mind, so we've prepared a list of answers to any questions that might spring to mind, and perhaps even those that don't!

Hotel Mediterraneo Chioggia
Check-in is from 2pm to 10pm; check-out is from 7am to 11am. If you think you might arrive earlier and need to get straight into your room, you can make a reservation for the previous night too. If you'd like to leave later, book an additional night so that you can have access to your room until the moment you leave. If the room is not available, we will store your bags free of charge, both upon departure and arrival. If you haven’t booked using this method, early check-in and late check-out will be allowed depending on last-minute availability, with a surcharge equal to 50% of the cost of the overnight stay. All services will cease at the time of check-out.
Breakfast is served from 7.30 am and includes homemade cakes, biscuits, bread and cakes. After the serving time, you can have breakfast with cappuccino and brioche in our lounge bar.

For a quick and tasteful lunch break, in our lounge you will find the Light Lunch, with many tasty and light proposals. And if you stay in full board, you have a 10€ voucher to use for every lunch!

And if you want to save, stay for dinner!
At "Saporoso", our in-house restaurant, dinner with à la carte menu is served until 10 pm and you have 30€ voucher for courses and soft drinks: you will only pay for the wine and, if you spend more than 30 euros, the difference.
Reception is open every day from 7am until midnight.
Our chefs cook delicious gluten-free meals for those who suffer from food intolerances and allergies (for a surcharge). We kindly ask that you book this service in advance. We are available to prepare delicious meals according to your needs.
Of course, we love animals. Here they are always welcome. Just follow some simple rules: they can access the room and the lobby, but they can not enter the dining room. When a guest leaves, the room that has hosted one or more animals is treated with a particular wash, so as to ensure maximum hygiene. In the event of damage to property or persons, the responsibility of the animal shall lie with the owner. The number of your furry friends is limited, to ensure all guests a serene stay. The service costs € 10.00 (per dog) per day, for the period from 15/05 to 15/09 the cost is € 20.00 (per dog) per day. Please keep your dogs on a leash.
The Smart Hotel Mediterraneo has some rooms equipped for the disabled, with grab bar, special shower and shower. The entire hotel and all the services are also accessible by wheelchair. In case of special needs, a visit of the customer is preferable.
We have a small internal parking and a car park, about 300 meters from our hotel. The cost of this service is € 7 (per day). It is possible to access the outdoor parking H24 while the indoor one is closed from midnight to 6.30 am.
The beach is located 300 meters from the hotel and is an optional service. The cost of this service is € 15 (per day). Please note: the beach service is active from 15/05 to 15/09.
All rooms are equipped with minibar with two bottles of water (free of charge). Do you want to restock your minibar with drinks and snacks? With 35€ you will have the complete supply for your moments of relaxation in the room.
We do not have an internal laundry service. We are however available to contact an external laundry if you need it. Ask the reception. The laundry service is paid separately.
This service is included in some rooms. For other types of accommodation, towels are charged (cost € 5.00). If you want to change the dirty towels, at the reception we will deliver you clean towels at a cost of € 5.00 each.
Yes, you can connect with our Wi-Fi throughout the hotel. At check-in you will be provided with the password to access our Wi-Fi.
We accept payments by cash, cheque, and all major credit cards (Visa, Visa Electron, Mastercard) and EFTPOS.
For online bookings made on our website, we require a credit card number and expiry date, only as a guarantee. No amounts will be charged until the day of departure, except in the case of no-shows or early departures without justified reason. We reserve the right to check the validity of your credit card. In case of errors, missing or invalid data, the booking will not be valid. Alternatively, we require a 30% deposit to be paid by money order or bank transfer.
If the booking was made online from our website, you will receive a confirmation email with details of your booking as soon as the process is concluded. If the booking is confirmed by way of a bank transfer or money order, we will send you a confirmation email only once the deposit has been effectively received.
You can cancel your reservation at any time without penalty until 2pm on the third day before the date of arrival, notifying us either via fax or email; we will offer you the option to recover your deposit by booking another stay, even if shorter, to be used by the end of the current year. In case of late cancellation or no-shows, the deposit will be withheld.
We admit, we are not a Family Hotel, but we try to come in against everyone, with a Baby Kit including services designed for the little ones. Our baby area can be accessed freely, every day, by mothers with children who wnat to use the material or heat the food brought from home.
The bike service is free and not exclusive. We ask for a deposit of 10 euro per bike that will be returned upon return and fill out a rental form. We also provide electric bikes for a fee at a cost of 60 euros per bike (daily rental only) for your excursions. Having a limited number of bicycles, reservation is recommended. In case of negligence on the part of the guest, we will be forced to retain the cost of any damage.

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Hotel Mediterraneo a Chioggia

Smart Hotel Mediterraneo ****

Lungomare Adriatico, 6 | 30015
Sottomarina di Chioggia - Venezia
VAT Number 02736200276



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